Extreme Cold – Warming Centers are Available

As temperatures drop, make a plan to limit the amount of time you spend outdoors. * * * A medida que bajan las temperaturas, haga un plan para limitar la cantidad de tiempo que pasa al aire libre.
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Benton County Health Department

NOTICE:

One of our vendors was impacted by a security incident. This affected some of our patients’ or their primary insured’s protected health information.

Mission

We protect and improve the health of underserved individuals and our community.

Engaged communities and blended services achieving better health.

Innovation

Client-centered

Client may be individuals, families, groups, or the community as a whole
Consistently demonstrate excellent customer service
Begin where the client is and work in partnership with them to assess strengths, supports, and needs and assist them in accessing comprehensive services
Demonstrate seamless delivery across services
Clients will value our services
The community as a client understands and values our work

Improving health

Multi-disciplinary teams

Supporting training opportunities
Encouraging staff to take personal responsibility in maintaining & growing their professional knowledge and experiences
Valuing and building on staff strengths, experience, and expertise
Empowering staff to actively contribute
Fostering cohesion among team members through mutual respect and engagement
Individuals accepting responsibility for the success of the team
Staff valuing public service as a profession
Demonstrating professionalism through communication and appearances (both personal and our work environment)

Partnerships

A focus on timely, clear, and deliberate communication is required
Integration of services is the highest level and occurs where appropriate
Coordination among programs to make services easily accessible to clients is expected
Cooperation to enhance the effectiveness of teammates is always supported
Collaboration with internal & external partners to achieve a shared product is the ideal
Partnerships are trustworthy and mutually beneficial

Diversity

Developing and nurturing diversity in staff as reflected in several ways including; employing a broad range of health professions & expertise, recruiting & retaining culturally diverse, multi-lingual staff, & staff interactions with clients that are culturally appropriate
Providing regular training on diversity
Diversity is reflected in services through outreach to target populations, translated materials, interpreter availability, eliciting client input into the design & delivery of services, and interventions that are tailored to the unique needs of our clients
Recognizing our responsibility to be strong advocates for our clients, particularly vulnerable populations
Respect for the clients view of health which may be different than our own

Stewardship

Being accountable to constituents
Able to document effectiveness through key indicators and/or implementing strategies based on evidence based research
Demonstrate efficiency in operations within the bounds of our resources
Invest financial benefits gained toward the welfare of clients
Accuracy & integrity of data
Assure services provided address a documented community need
Financial stability