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Two construction workers on lift equipment examine an old auto shop building to prepare it for demolition.

Benton County Crisis Center Planning and Design Gets Underway

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Two construction workers on lift equipment examine an old auto shop building to prepare it for demolition.
Demolition begins on the future site of Benton County’s new mental health crisis center at 240 NW 4th Street in Corvallis on Oct. 13, 2022.

The Benton County Crisis Center will be a new facility that seeks to provide a safe and supportive space for all who enter. An expansion of Benton County Health Department’s existing crisis services, the Benton County Crisis Center will offer walk-in mental health crisis services 24-hours a day, seven days a week, and 365 days a year. Once operational, the facility will serve all ages, regardless of ability to pay, with no appointment needed. The new facility will be located at 240 NW 4th Street in downtown Corvallis. Planning is underway, and a project construction timeline is currently being developed. Gerding Builders was selected as the contractor for this project, and demolition and preparation of the site are beginning this week.

The crisis center will serve as a low-barrier, open-door resource to all community members experiencing a broad spectrum of mental health crisis needs. It will be designed for anyone who needs a break from stressors to be connected to services and support and will have a “no-wrong-door” approach to support individuals who are having mental health crises for any number of reasons. While not a medical facility, it will fill an important gap in the continuum of care that offers a safe and supportive space for voluntary stabilization to adults who are assessed to need short-term stabilization but do not require the medical capabilities of an acute care hospital or longer-term residential care. 

Benton County Behavioral Health has formed a design committee to help inform the design process by providing a crystal clear understanding of the unique needs of Benton County residents and what can be accomplished with the new crisis center. The committee consists of health department staff and mental health professionals as well as community partners and stakeholders, including representatives from Good Samaritan Regional Medical Center, Intercommunity Health Network Coordinated Care Organization, Pathfinder Clubhouse, Corvallis Daytime Drop-In Center, Strengthening Rural Families, and Oregon State University Counseling & Psychological Services.

“We wanted to be sure to have partners at the table whom our crisis team interact with regularly that understand the needs of our community. We are incredibly happy with the variety and depth of knowledge of this group.”

Ricky Garcia, crisis center project manager

Members of the committee helped to select Portland-based Mahlum Architects as the design firm for the project, based on their experience in designing trauma-informed spaces, commitment to empowering communities through design, and dedication to engaging stakeholders in the design process. 

In the design planning process, the architect team presents concepts to the design committee members who ask questions, provide insight, and help refine the vision for the final design. The committee recently participated in a journey-mapping exercise that put them in the shoes of someone seeking crisis services to guide the process and flow of services once the center is up and running. Another activity, called visual listening, gave the committee an opportunity to authentically react to different designs, in order to help define the look and feel of the building.

In addition to the design committee, Benton County Behavioral Health is researching and visiting existing crisis stabilization programs throughout Oregon to help determine the program design and flow of services that will best meet the needs of Benton County. 

“We are working to put into practice the most successful parts of existing programs in order to build the best possible outcome for the Benton County Crisis Center,” said Ricky Garcia, Project Manager. 

The crisis center is a project of Benton County’s Justice System Improvement Program (JSIP), a multi-year effort to improve outcomes in our communities. Addressing mental health needs is a primary focus of JSIP’s vision for enhanced County programs and facilities. 

People can learn more about the Benton County Crisis Center and Benton County’s current mental health crisis services by visiting bit.ly/BentonCountyCrisisCenter or by emailing healthdeptcommunications@co.benton.or.us.

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Benton County is an Equal Opportunity-Affirmative Action employer and does not discriminate on the basis of disability in admission or access to our programs, services, activities, hiring and employment practices. This document is available in alternative formats and languages upon request. Please contact the Public Information Office at 541-766-6800 or pioinfo@bentoncountyor.gov.


La planificación y el diseño del Centro de Crisis del condado de Benton ya está en progreso

El Centro de Crisis del Condado de Benton será un nuevo edificio que busca brindar un espacio seguro y de apoyo para quienes ingresen. Como extensión de los servicios de crisis actuales del Departamento de Salud del Condado de Benton, el Centro de Crisis del Condado de Benton ofrecerá servicios para crisis de salud mental sin cita, las 24 horas del día, los siete días de la semana, y los 365 días del año. Una vez que esté en funcionamiento, la instalación brindará servicios para personas de todas las edades, independientemente de los recursos de cada persona y no será necesario tener cita previamente. El nuevo edificio estará ubicado en 240 NW 4th Street en el centro de Corvallis. La planificación está en progreso y, actualmente, se está desarrollando las fechas del proyecto de construcción. Se seleccionó a Gerding Builders como contratista para este proyecto, y la demolición y preparación del sitio comenzarán esta semana.

El Centro de Crisis funcionará como un recurso de puertas abiertas y de fácil acceso para todos los miembros de la comunidad que experimenten una gran diversidad de necesidades de crisis de salud mental. Será creado para todos aquellos que necesiten un descanso de los factores estresantes y, de este modo, conectarse con los servicios y el apoyo, y tendrá un enfoque de acceso universal para apoyar a las personas que estén sufriendo crisis de salud mental por diversos motivos. Y aunque no es una clínica médica, llenará un espacio importante en la continuidad de los servicios de atención al ofrecer un lugar seguro y de apoyo para la estabilización voluntaria de los adultos que, luego de una evaluación, se determina si necesitan estabilización a corto plazo, pero que no requieren aptitudes médicas de un hospital de cuidados críticos o un centro de atención residencial a largo plazo.

La División de Salud Mental del Condado de Benton ha creado un comité de diseño para ayudar a informar el proceso de diseño aportando una comprensión clara de las necesidades únicas de los habitantes del Condado de Benton y lo que se puede lograr con el nuevo Centro de Crisis. El comité está formado por empleados del Departamento de Salud y profesionales de la salud mental, así como por socios comunitarios y líderes, incluyendo los representantes del Good Samaritan Regional Medical Center, la organización de atención coordinada InterCommunity Health Network, Pathfinder Clubhouse, Corvallis Daytime Drop-in Center, Strengthening Rural Families y los servicios de psicología y consejería de la Universidad Estatal de Oregon.

“Queríamos estar seguros de contar con socios que interactúen regularmente con nuestro equipo de crisis y que entiendan las necesidades de nuestra comunidad”, dijo el gerente del proyecto Ricky Garcia. “Estamos muy felices con la variedad y profundidad de conocimiento de este grupo”.

Los miembros del comité ayudaron a seleccionar a Mahlum Architects, ubicada en Portland, como la compañía de diseño para el proyecto, con base en su experiencia en diseñar espacios que ofrece un ambiente relajado y bienvenido para personas que han experimentado trauma, comprometidos a empoderar comunidades mediante el diseño y dedicados para involucrar agencias colaborativas en el proceso del diseño.

Durante el proceso de planificación del diseño, el equipo de arquitectos presenta conceptos a los miembros del comité de diseño, quienes hacen preguntas, ofrecen conocimientos y ayudan a perfeccionar la visión para el diseño final. El comité participó recientemente en un ejercicio de esquema del trayecto que los puso en los zapatos de alguien que busca servicios de crisis para guiar el proceso y el flujo de servicios una vez que el centro esté en funcionamiento. Otra actividad, llamada escucha visual, le brindó al comité una oportunidad para reaccionar auténticamente a los distintos diseños, y así poder ayudar a definir la apariencia y el ambiente del edificio.

Además del comité de diseño, la división de Salud Mental del Condado de Benton está investigando y visitando programas actuales de estabilización de crisis en todo Oregon para ayudar a determinar el diseño y flujo de servicios del programa que podrán satisfacer mejor las necesidades del Condado de Benton.

“Estamos trabajando para poner en práctica los aspectos de mayor éxito de los programas actuales, y así llegar al mejor resultado posible para el Centro de Crisis del Condado de Benton”, declaró Ricky Garcia, gerente del proyecto.

El Centro de Crisis es un proyecto del Programa de Mejoramiento del Sistema de Justicia (JSIP, por sus siglas en inglés) del condado de Benton, un trabajo de varios años destinado a mejorar los resultados en nuestras comunidades. Abordar las necesidades de la salud mental es un aspecto principal de la visión del JSIP para mejorar los programas y las instalaciones del condado.

Las personas pueden obtener más información acerca del Centro de Crisis del condado de Benton y de los servicios actuales para la salud mental del condado de Benton visitando bit.ly/BentonCountyCrisisCenter o enviando un correo electrónico a healthdeptcommunications@co.benton.or.us.

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El Condado de Benton es un empleador que ofrece igualdad de oportunidades y acción afirmativa y no discrimina por motivos de discapacidad en la admisión o el acceso a nuestros programas, servicios, actividades, contratación y prácticas de empleo. Este documento está disponible en formatos e idiomas alternativos a pedido. Comuníquese con la Oficina de Información Pública al 541-766-6800 o pioinfo@bentoncountyor.gov.

Partner logo for CORE, Benton County, and Corvallis Police Department

Mental health & law enforcement crisis co-response growing after initial successes

The Crisis, Outreach, Response, and Engagement, or CORE, co-response program is growing as a result of successful partnership between Benton County Health Department and Corvallis Police Department.

Partner logo for CORE, Benton County, and Corvallis Police Department

The Corvallis Police Department experienced a 58% increase in calls related to mental health services.

In July 2021, the two agencies launched the CORE program, which pairs a qualified mental health professional and a crisis intervention-trained police officer to resolve mental health crisis calls to minimize incarceration or emergency room visits.

The program was created in response to a growing need for mental health services in Benton County. From 2018 to 2021, the Corvallis Police Department experienced a 58% increase in calls related to mental health services.

Building upon a national framework for law enforcement and behavioral health crisis co-response, CPD and Benton County Behavioral Health decided to pilot the crisis co-response program using existing staff members to measure the program’s success.

The CORE program’s pilot team members include Alyssa Giesbrecht from Benton County Behavioral Health and Officer Trevor Anderson of CPD. Giesbrecht has more than six years’ experience working in mental health, a master’s degree in counseling, and a bachelor’s degree in criminal justice. Anderson’s work for CPD includes education and outreach as part of the community livability unit as well as teaching and coordinating mental health crisis intervention and response.

CORE’s mission is to provide trauma-informed care to those experiencing a mental health crisis while ensuring the safety of responders, the person in crisis, and the community. “We know that some folks experiencing mental health crisis may feel fearful of law enforcement, said Eric Bowling, Crisis Manager for Benton County Behavioral Health. “We want to help them feel safe and we want our staff to stay safe as well.”

Geisbrecht wears a protective vest underneath her gray Benton County polo to distinguish her from law enforcement while also keeping her safe.

With just two team members, CORE is not the primary responder to every call for service. Calls to CPD that involve a mental health aspect are assessed for review and response by the CORE team. The CORE team has the ability to spend more time on a call for service, specific to the individual. The team uses crisis intervention techniques to de-escalate people in crisis and can provide referrals, resources, and follow up care for support.

In the program’s first six months, the CORE team responded to 27% of mental health calls made to Corvallis police. From July to December 2021, the Corvallis Police Department responded to 777 calls with a mental health aspect. The CORE team reviewed 268 of these calls for opportunities to offer assistance. Of the 268 mental health calls reviewed, 55% were resolved at the scene with services or resources provided.

“We want to help them feel safe and we want our staff to stay safe as well.”

Eric bowling, crisis manager

Only 3% were taken to the hospital and 1% were arrested.

Following the success of the pilot in resolving mental health service calls to police while minimizing hospital visits or incarceration, the program is looking to grow. Corvallis Police Department hopes to route even more mental health calls to CORE for trauma-informed mental health interventions. Benton County Behavioral Health is currently recruiting for another qualified mental health professional to join the team. Interested individuals can contact Eric Bowling at 541-766-6133 for more information about the position.

Benton County also hopes to expand other programs, in addition to CORE, that combine mental health and community safety as part of its Justice System Improvement Plan (JSIP). To learn more about JSIP, visit: co.benton.or.us/justice

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Benton County is an Equal Opportunity-Affirmative Action employer and does not discriminate on the basis of disability in admission or access to our programs, services, activities, hiring and employment practices. This document is available in alternative formats and languages upon request. Please contact the Public Information Office at 541-766-6800 or pioinfo@bentoncountyor.gov.

A person in a suit signing paperwork atop a glass desk.

Homeless Response News 7-15-22

Benton County and City of Corvallis awarded $1 million for Coordinated Homelessness Response

A person in a suit signing paperwork atop a glass desk.

Benton County and the City of Corvallis have been jointly awarded $1 million through House Bill 4123 to support a coordinated response to homelessness.

Benton County and the City of Corvallis, along with housing and homeless service providers, have been working together since prior to HB 4123 to lay the groundwork for coordinated homeless response. The two agencies are already meeting many of the requirements set out in the legislation and intentionally pursued the pilot funding to support and grow existing homelessness response operations.


HOPE Advisory Board Policy Recommendations

Benton County and the City of Corvallis formed the HOPE Advisory board to provide policy recommendations for a coordinated homelessness response system.

The board conducted a gap analysis of available services in Benton County, researched successful models for transitioning people out of homelessness, and engaged the community in public feedback to form policy recommendations, accepted by Benton County and the City of Corvallis in June, 2021.


Community Progress Report

We are excited to announce the first HOPE Recommendations Community Progress Report!

Our network of City, County, and community partners have been working hard to implement the HOPE Advisory Board Policy Recommendations.

Check out our Community Progress Report to learn more about the work being done on coordinated homelessness response in Benton County.


Foreclosure and Mortgage Assistance available for Oregon homeowners

This month, Oregon Housing and Community Services (OHCS), in partnership with state agencies, launched oregonhomeownerhelp.org, a new website and awareness campaign to support struggling homeowners at risk of foreclosure.

Oregon homeowners who have fallen behind, are at risk of missing a mortgage payment, or have received a foreclosure letter from their servicer can do one of two things:

In addition to housing counseling services, the website can also help homeowners avoid falling victim to fraud and connect them with legal assistance. Foreclosure-related scams are expected to increase and homeowners should be on the lookout. The new website and awareness campaign will provide Oregonians with the information they need to stay safe from fraud during this challenging time.

A person in a suit signing paperwork atop a glass desk.

Benton County and City of Corvallis awarded $1 million for Coordinated Homelessness Response

CORVALLIS, Ore. – Benton County and the City of Corvallis have been jointly awarded $1 million through House Bill 4123 to support a coordinated response to homelessness. Benton County and the City of Corvallis, along with housing and homeless service providers, have been working together since prior to HB 4123 to lay the groundwork for coordinated homeless response. The two agencies are already meeting many of the requirements set out in the legislation and intentionally pursued the pilot funding to support and grow existing homelessness response operations.

A person in a suit signing paperwork atop a glass desk.

What will the City and County do with the money?

Benton County and the City of Corvallis plan to use the new funding and guidance from the state to support existing homelessness response operations, pursue technical assistance to build capacity among our homeless provider community, and help with the implementation of a sheltering system. The Benton County coordinated homelessness response network will be using policy recommendations developed by the HOPE Advisory Board as a road map for implementation.

What work is being done now?

Benton County and the City of Corvallis are in the early analysis and planning phase of the bill’s implementation. The City and County are engaging local community partners about building organizational capacity, strengthening the sheltering system, and supporting a coordinated homelessness response. Additionally, the City and County are in communication with other recipients of this award to research best practices, build sustainable models, and ensure an equity-based approach to homelessness response. In the past year, shelter bed capacity in Benton County has increased by about 44%.

What has been done up to this point?

The City and County have been building the foundation for a coordinated homelessness response office as part of a ten-year plan to address issues related to homelessness. Much of this foundation contributes to meeting the requirements set out in HB 4123. This includes:

  • The formation of a joint HOPE Advisory Board with community representation to develop policy recommendations.
  • Twelve HOPE Advisory Board Recommendations to guide strategic planning.
  • Hiring staff to support the establishment of a coordinated homeless response office and serve as point of contact:
    • Project Manager
    • Grant Writer/Researcher
    • Communications Coordinator

What happens next?

October 1, 2022: Memorandum of Understanding among identified member agencies for the implementation of HB 4123 due.

July 1, 2023: Adopt 5-year Strategic Plan identifying ways to support existing work by:

  • Centralizing communication, policy development and overarching coordination for improved efficiency and accountability.
  • Identifying opportunities to leverage existing funding and resources for effective implementation of homeless intervention strategies.
  • Improve existing system(s) to provide more equitable access to residents experiencing homelessness.

As the City and County move out of the early planning and analysis phase, the two agencies plan to release more information in the coming weeks.

For more information:

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Benton County is an Equal Opportunity-Affirmative Action employer and does not discriminate on the basis of disability in admission or access to our programs, services, activities, hiring and employment practices. This document is available in alternative formats and languages upon request. Please contact Cory Grogan at 541-745-4468 or pioinfo@bentoncountyor.gov.

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