Benton County Crisis Center
Mental Health Crisis Services are available now!
Envisioning the Benton County Crisis Center
Benton County Behavioral Health is working to create a voluntary walk-in treatment-centered facility that may serve as an alternative to the emergency room, which provides stabilization for individuals experiencing mental health crisis, along with referrals and support for ongoing behavioral health services.
The crisis center will be open 24 hours a day, seven days a week, 365 days a year and serve all ages, regardless of ability to pay, no appointment needed. It is designed to serve anyone who needs a break from stressors to be connected to services and support and will have a “no-wrong-door” approach to support individuals who are having mental health crises for any number of reasons.
The Benton County Crisis Center will be located at 240 NW 4th Street in downtown Corvallis, central to transportation, community service providers, and emergency services.
Services may include:
- Crisis assessments
- Safe and supportive break from stressors for individuals experiencing a mental health crisis
- Short-term therapy
- Skills training and case management
- Referrals for ongoing treatment and community resources
The Benton County Crisis Center is expected to open for services in the spring of 2025.
- The project began in April 2022 when a site was selected.
- In May 2022, Gerding Builders was selected as the General Contractor, and Benton County formed a Design Committee of community stakeholders of the future crisis center.
- Demolition on the site was completed in October 2022, and schematic drawings in November 2022.
- Design and construction sets were completed in early 2023.
- Permitting began in April 2023 and ground was broken in early spring.
Benton County Behavioral Health formed a design committee to help inform the design process by providing a crystal clear understanding of the unique needs of Benton County residents and what can be accomplished with the new crisis center.
Design Planning Committee Members
- Good Samaritan Regional Medical Center
- Intercommunity Health Network Coordinated Care Organization
- Pathfinder Clubhouse
- Corvallis Daytime Drop-In Center
- Strengthening Rural Families
- Oregon State University Counseling & Psychological Service
- Benton County Sheriff’s Office
- Corvallis Police Department
- Mahlum Architects
- Gerding Builders
Design planning process
In the design planning process, the architect team presented concepts to the design committee members who ask questions, provide insight, and help refine the vision for the final design. The committee participated in journey-mapping exercises that put them in the shoes of someone seeking crisis services to guide the process and flow of services once the center is up and running.
Another activity, called visual listening, gave the committee an opportunity to authentically react to different designs, in order to help define the look and feel of the building.
Staffing, Processes, and Workflows
While the building is under construction, Benton County is planning for operations at the crisis center.
Behavioral Health leaders and staff are working to create processes and policies for operations at the new facility in order to ensure safe, efficient, and trauma-informed services. They are also working on fine tuning their staffing model to sustain operational capacity.
Examples from other Communities
The following facilities are designed with similar intent to what the Benton County Crisis Center hopes to offer. While not exact representations, these programs have served as guides in design planning:
- Deschutes County Stabilization Center
- Brooks Respite & Recovery Center in Redmond, Oregon
- Telecare in Bend – Deschutes Recovery Center
- Klamath Basin Behavioral Health – Phoenix Place
Benton County Behavioral Health leaders, along with representatives from Gerding Builders and Mahlum Architects, traveled across the state to tour existing crisis centers. The team met with leaders and staff involved with those enters to discuss challenges and opportunities in order to plan effectively for the Benton County Crisis Center.